FAQs
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FAQs
What is Agent Nucleus?
Agent Nucleus was created by insurance veterans with 30+ years of experience and Dr. Bill Hennessey to support agents who face complex, often frustrating systems, and to help them deliver real solutions for their clients. We provide white-glove guidance, curated life, health, and supplemental products, and practical tools so agents can navigate challenges confidently while improving outcomes for the people they serve.
Is there a cost to join?
There’s no cost to access our platform. You only contract with the carriers you choose, and we help you navigate the process efficiently.
What’s my commission rate?
Our team evaluates your current compensation, production, and team size to provide you with the best possible commission package.
What is a release?
If you’re already appointed with a carrier, you may need a release from your GA if you’ve written business in the last six months. Some carriers allow dual appointments, so it’s best to contact our team to review your options.
How will I be trained on the product(s)?
Through Agent Nucleus, you gain access to top-tier contracts. Most carriers provide training via webinars, tutorials, and resources in your back office so you can get up to speed quickly and confidently.
Do I need to leave my current carriers to work with you?
No. Agent Nucleus works with agents and agencies who are already appointed. We help you expand access without jeopardizing existing relationships.
What types of products can I access?
We offer life, health, non-insured member products, ancillary, and supplemental solutions — all curated for maximum portfolio impact.
How do I track my commissions and production?
Most carriers provide online portals or dashboards. We also provide guidance and tools to help you stay on top of your results.
What support is available if I have questions?
Our leadership and support teams are available for guidance on contracts, products, training, and portfolio strategy — real people, no generic call centers.
Are there any appointment restrictions?
Restrictions depend on the carrier and type of product. We review your current appointments and guide you to avoid conflicts or gaps in coverage.
Can agencies manage multiple agents under one account?
Absolutely. Our platform is designed to support both individual agents and agency teams efficiently.
How do I know which products are right for my clients?
We provide curated guidance, tools, and resources to help you match client needs with the right solutions — backed by our team’s expertise.
Still Have Questions?
Our team is here to help. Get guidance on products, contracting, and solutions so you can serve your clients with confidence.
Still Have Questions?
Our team is here to help. Get guidance on products, contracting, and solutions so you can serve your clients with confidence.